24/7 Customer Care & Support

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Whether you have a question about an active order, merchant registration, payment options, or technical support, our team is here for you.

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Corporate Office

Baivas Marketplace Ltd

Our corporate headquarters serves vendors, riders, and platform partners across Nigeria.

Ado-Ekiti / Lagos Tech Hub, Nigeria
support@baivas.com
+234 800 000 0000

Looking for documentation?

Browse our interactive help guides for step-by-step tutorials on bidding, delivery tracking, and wallet payouts.

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Verified Buyer & Seller Protection

How Baivas Safe Ordering Works

Fast & Direct Bargain Transactions
1

Post Request & Bargain

Buyer states what they need. Verified merchants compete and submit competitive bids.

2

Choose Offer & Pay

Buyer accepts preferred bid and chooses pay on delivery or secure direct payment.

3

Rider Delivers Item

Dispatch rider picks up package and delivers directly to the buyer's doorstep.

4

Inspect & Confirm

Buyer inspects order on arrival and confirms satisfaction directly with the vendor.

Frequently Asked Questions

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